Privacy Policy

Effective Date: Jan 1, 2020

Trux Unlimited (“Trux,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, use our landing pages, submit a form, or communicate with our Fort Wayne or Angola locations.

Information We Collect

We may collect information you provide directly, including:

• Your name, email address, phone number, and preferred location.

• Vehicle details, tire sizes, product interests, and service requests.

• Information included in quote requests, appointment inquiries, messages, or other communications.

• Your communication preferences and records of any consent you provide.

Our website may also collect technical information, including your IP address, browser type, device information, pages visited, referring website, and interactions with our website.

Please do not submit Social Security numbers, credit card details, or other sensitive financial information through general contact or estimate-request forms.

How We Use Your Information

We use information to:

• Respond to questions and provide estimates.

• Help identify products and services for your vehicle.

• Coordinate appointments and communicate about requested services.

• Route your inquiry to the appropriate Trux location.

• Provide customer support.

• Send promotional communications when you have provided any required consent.

• Understand website activity, measure advertising performance, and improve our services.

• Maintain business records, protect our systems, and meet legal obligations.

Submitting an inquiry does not automatically enroll you in promotional text messages.

How We Disclose Information

We may disclose information to service providers that help us operate our business, such as website hosting, customer relationship management, communication, appointment management, analytics, and advertising providers.

These providers may process information to perform services for us, subject to applicable agreements and legal requirements.

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a merger, acquisition, or sale of business assets.

The specific protections for mobile information and text-message consent below apply to these disclosures.

Text Messages and Mobile Information

If you choose to receive text messages from Trux Unlimited, we may send messages related to your inquiries, estimates, appointments, services, or promotions, depending on the consent you provide.

Message frequency varies. Message and data rates may apply. Consent to promotional text messages is not a condition of purchase.

Reply STOP to unsubscribe from text messages. Reply HELP for assistance, or contact us using the information below.

We do not disclose mobile phone information to third parties or affiliates for their own marketing or promotional use. Text-message opt-in records and consent are not provided to third parties for their own purposes. Providers that support our messaging services may process this information only to deliver and support those services.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies to support website functions, understand visitor activity, measure advertising results, and show relevant advertisements.

When enabled, analytics and advertising tools may collect information about your device and website activity. Their providers may process that information under their own privacy policies.

You can manage cookies through your browser settings. Blocking cookies may affect some website features. Where available, you can also use privacy controls provided by the relevant advertising or analytics service.

Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Depending on where you live and applicable law, you may have additional rights, including the right to opt out of certain uses or disclosures of personal information.

We may verify your identity before fulfilling a request. Some information may need to be retained for legal, transaction, security, or recordkeeping purposes.

You may unsubscribe from promotional emails using the unsubscribe link in the email. You may opt out of text messages by replying STOP.

Information Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal obligations, and resolving disputes.

Third-Party Websites and Financing

Our website may link to other websites, including financing providers, manufacturers, and social media platforms. Those websites operate under their own privacy policies.

If you apply for financing through an outside provider, information submitted directly to that provider is governed by its privacy policy.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice.

Contact Us

For questions about this Privacy Policy or to make a privacy request, contact:

Trux Unlimited
Website: https://www.truxunltd.com
Email: info@truxunltd.com
Fort Wayne Phone: 260-496-8789
Angola Phone: 260-243-4140
Mailing Address:1632 Ashley Ave. Fort Wayne, IN 46825